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Table of contents

1. Objective and responsible body
2. Basic information on data processing
3. Processing of personal data
4. Collection of access data
5. Cookies & range measurement
6. Facebook Social Plugins
7. Newsletter
8. Integration of services and contents of third parties
9. User rights and deletion
10. Changes to the data protection declaration

  1. Objective and responsible body

This privacy policy explains the nature, scope and purpose of the processing (including collection, processing and use and obtaining consent) of personal data within our online offering and the associated web pages, functions and content (hereinafter collectively referred to as “Online Offer” or “Website”). The data protection declaration applies regardless of the domains, systems, platforms and devices (e.g. desktop or mobile) on which the online service is executed.

The provider of the online offer and the data protection officer is FalkR Exhaust Systems, owner: Falk Renerken, Kaiserstraße 123-125, 52146 Würselen, Germany (hereinafter referred to as “provider”, “we” or “us”). For the contact possibilities we refer to our imprint.

The term “user” covers all customers and visitors of our online offer. The terms used, such as “user”, are to be understood gender-neutrally.

  1. Basic information on data processing

We process users’ personal data only in compliance with the relevant data protection regulations in accordance with the principles of data economy and data avoidance. This means that user data will only be processed if legal permission has been obtained, in particular if the data is required for the provision of our contractual services and online services, or is prescribed by law, or if consent has been obtained.

We take organisational, contractual and technical security measures in accordance with the state of the art in order to ensure that the provisions of the data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.

If content, tools or other means from other providers (hereinafter jointly referred to as “Third-Party Providers”) are used within the scope of this data protection declaration and their registered office is abroad, it is to be assumed that a data transfer to the registered office states of the Third-Party Providers takes place. The transfer of data to third countries takes place either on the basis of a legal permit, user consent or special contractual clauses which guarantee the security of the data required by law.

  1. Processing of personal data

In addition to the use expressly stated in this data protection declaration, personal data will be processed for the following purposes on the basis of legal permissions or user consents:
– The provision, execution, maintenance, optimisation and safeguarding of our services and user benefits;
– Ensuring effective customer service and technical support.

We only transfer user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfil our contractual obligations towards users (e.g. address communication to suppliers).

When contacting us (via contact form or email), the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.
Personal data will be deleted if they have fulfilled their intended purpose and if there are no storage obligations to prevent deletion.

  1. Collection of access data

We collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use the protocol data without allocation to the person of the user or other profiling according to the legal regulations only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications.

  1. Cookies & range measurement

Cookies are pieces of information that are transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. Users are informed about the use of cookies within the scope of pseudonymous range measurement within the scope of this data protection declaration.

The viewing of this online offer is also possible under exclusion of cookies. If users do not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

It is possible to manage many online ad cookies from companies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.

  1. Facebook Social Plugins

Our online offer uses social plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “like”, “like” or a “thumbs up” sign) or by the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

When a user calls a function of this online service that contains such a plugin, his device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to the user’s device and integrated into the online offer by the user. User profiles can be created from the processed data. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform the user according to our state of knowledge.

By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, e.g. by clicking the Like button or commenting, the corresponding information is transferred directly from your device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to know and store their IP address. If a user is not a member of Facebook, it is still possible for Facebook to find out his IP address and speicLaut Facebook only stores an anonymous IP address in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options to protect the privacy of users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to collect information about him or her via this online service and link it to his or her Facebook member data, he or she must log out of Facebook and delete cookies before using our online service. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US page http://www.aboutads.info/choices/or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

  1. Newsletter

The following information will inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures and your rights of objection. By subscribing to our newsletter, you agree to the receipt and procedures described.

Content of the newsletter: We send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter “newsletter”) only with the consent of the recipient or a legal permission. Insofar as the contents of the newsletter are specifically described within the framework of registration, they are decisive for the consent of the user. In addition, our newsletters contain the following information: Newsletter: FalkR Exhaust Systems.

Double-Opt-In and logging: The registration to our newsletter takes place in a so-called Double-Opt-In procedure. This means that you will receive an e-mail after registration asking you to confirm your registration. This confirmation is necessary so that no one can register with external e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes storing the login and confirmation times as well as the IP address. Likewise the changes of your data stored with the dispatch service provider are logged.

The e-mail addresses of our newsletter recipients, as well as their further data described in the context of these notes, are stored on the servers of the dispatch service provider. The shipping service provider uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, the shipping service provider may use this data to optimise or improve its own services, e.g. for the technical optimisation of dispatch and the presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, the shipping service provider does not use the data of our newsletter recipients to write to them itself or pass them on to third parties.

Registration data: To subscribe to the newsletter, it is sufficient to enter your e-mail address. Optionally we ask you to enter the following data: First name and surname.

Statistical survey and analyses – The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file which is retrieved from the server of the mail-order service when the newsletter is opened. Within the scope of this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are first collected. This information is used for the technical improvement of the services on the basis of technical data or target groups and their reading behaviour on the basis of their retrieval points (which can be determined with the help of the IP address) or access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our nor the shipping service provider’s intention to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Cancellation/withdrawal – You can cancel the receipt of our newsletter at any time, i.e. withdraw your consent. At the same time, your consents to its shipment by the shipping service provider and the statistical analyses expire. A separate revocation of the dispatch by the dispatch service provider or the statistical evaluation is unfortunately not possible. You will find a link to cancel the newsletter at the end of each newsletter.

  1. Integration Of Third-party services and Content

It may happen that content or services of third party providers, such as city maps or fonts from other websites, are integrated within our online offering. The integration of third-party content always presupposes that the third-party providers perceive the IP address of the users, since they would not be able to send the content to the user’s browser without the IP address. The IP address is therefore required for the presentation of these contents. Furthermore, the providers of third-party content can set their own cookies and process the user data for their own purposes. User profiles can be created from the processed data. We will use this content as data-efficiently and data-avoidably as possible and select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party providers and their contents, along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, possible objections (so-called opt-out):

– External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”). The integration of the Google Fonts takes place by a server call with Google (usually in the USA). Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

– Maps of the “Google Maps” service of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

– Videos from the “YouTube” platform of third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

  1. User rights and deletion of data

Users have the right, upon request and free of charge, to obtain information about the personal data we have stored about them.
In addition, users have the right to have incorrect data corrected, consents withdraw, their personal data blocked and deleted, and the right to lodge a complaint with the competent supervisory authority if unlawful data processing is assumed.

The data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

  1. Changes to the Privacy Policy

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
Users are requested to inform themselves regularly about the content of the data protection declaration.

Stand: 06.08.2018